Senior Executive, Student Administration

About the role

The Undergraduate Programmes Office (UPO) at Nanyang Business School (NBS) is looking for a highly motivated and detail-oriented Senior Executive to support the administration of Professional Exposure Programmes and Global Exchange initiatives. The role covers student mobility and experiential learning programmes, coordination with internal and external stakeholders, and administrative and advisory support to students.

Key responsibilities

• Administer end-to-end operations of Professional Exposure Programmes, including Professional Attachment (PA), Experiential Semester Programme (ESP), Work-Study Degree (WSDeg) and Overseas Entrepreneurship Programme (OEP).
• Coordinate inbound and outbound student mobility, including exchange applications, nominations, course registration, course matching, credit transfer and exchange administration.
• Liaise with faculty, academic divisions, university offices, partner institutions and industry stakeholders to deliver programmes.
• Advise students on eligibility, academic requirements, university policies and administrative procedures for internships and exchanges.
• Manage student records, programme databases, course registration and related communications.
• Support BU5643 Cultural Intelligence and other overseas exposure initiatives, including enrolment, training coordination and stakeholder engagement.
• Prepare reports, analyse programme data and support process improvement.
• Handle student enquiries and appeals professionally, and support other projects assigned by management.

Required profile

• Bachelor's degree from a recognised university, preferably with 1-3 years of relevant work experience.
• Prior experience in higher education administration or programme management is advantageous.
• Strong interpersonal, communication and stakeholder management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Meticulous, analytical and solution-oriented, with strong attention to detail.

Required skills

• Proficiency in Microsoft Office, especially Excel, Word and PowerPoint.
• Strong organisational skills and ability to manage multiple priorities and meet deadlines.