Senior Manager Strategic Account, Asia

About the role

The Senior Manager, Strategic Account, Asia is a recognised subject matter expert and senior individual contributor responsible for managing and growing key strategic accounts while ensuring superior customer engagement and operational excellence. The role develops innovative account management practices, contributes to department and regional sales strategy, and leads complex, cross-functional initiatives with significant long-term impact on Vertiv's growth across Asian markets.

Key responsibilities

• Own and execute strategic account plans to drive market share, revenue growth and profitability
• Develop innovative business practices, policies and account management approaches based on deep knowledge of customers, markets and industry trends
• Contribute to department and regional sales strategy
• Define account projects, set budgets, identify risks and build mitigation plans
• Manage and grow key accounts, building relationships with senior decision-makers
• Lead cross-functional collaboration with Marketing, Product, Operations, Service and other teams
• Pursue new business, including complex cross-sell and upsell initiatives
• Run regular performance and business reviews, and lead commercial discussions and negotiations
• Monitor market dynamics, competition and emerging technologies, and manage customer escalations
• Ensure accurate reporting, forecasting and pipeline management
• Mentor less experienced colleagues

Required profile

• Bachelor's degree in Business Administration, Marketing, Engineering or a related field; MBA preferred
• Minimum of 10 years of progressive experience in strategic account management, business development or B2B sales in technology, industrial or related sectors
• Proven track record of independently leading complex, large-scope account engagements and driving revenue growth across multi-site or multi-country accounts
• Strong commercial acumen and understanding of B2B sales cycles, negotiations and contract management
• Ability to influence and engage senior customer stakeholders and C-level decision-makers
• Excellent communication, presentation and interpersonal skills, and ability to manage multiple priorities in a regional environment

Required skills

• Familiarity with CRM systems and digital account management tools
• Analytical and problem-solving skills, including interpretation of market data and competitive intelligence
• Strategic thinking and proven mentoring capability