Server Operations Engineer

About the role

Centific is seeking a Server Operations Engineer to manage and maintain its data‑center infrastructure. You will work closely with remote vendors and internal teams to ensure server hardware, operating systems, and networking components operate reliably and efficiently.

Key responsibilities

• Plan server and rack layouts, coordinate mounting, and oversee OS installations.
• Perform daily maintenance, break‑fix, and troubleshooting of servers and related hardware.
• Maintain internal asset data, ticketing systems, and rack elevation records.
• Collaborate with remote vendors to resolve hardware failures.
• Provide on‑call support for business owners and stakeholders.
• Collect and verify online asset data, manage RMA processes, and oversee media destruction.
• Diagnose and resolve server network connectivity issues.
• Manage server lifecycle activities and other server‑operations duties as required.

Required profile

• Diploma or Bachelor’s degree in Computer Science, Electrical Engineering or a related field.
• Quick learner with a proactive, enthusiastic attitude and ability to work under pressure.
• Strong team player with excellent interpersonal communication skills.
• Ability to work independently and take initiative.
• Attention to detail and consistent documentation practices.
• Mandarin proficiency is preferred for collaboration with client teams in China.

Required skills

• In‑depth knowledge of Linux systems and hardware fault troubleshooting.
• Experience with large‑scale remote OS installations (e.g., PXE boot).
• Familiarity with scripting languages such as Shell or Python.
• Basic automation tools knowledge, especially Ansible.
• Solid understanding of networking concepts: subnetting, VLANs, DNS, IPv6.
• Knowledge of out‑of‑band server communication methods (IPMI, NCSI).