Technical Service Representative

About the role

Veolia Water Technologies, part of the Veolia group, is hiring a Technical Service Representative in Singapore. The role covers technical advice, system monitoring and maintenance, troubleshooting and piping and repair work under service contracts, while following company and customer safety rules at customer sites.

Key responsibilities

• Follow the VWT "Service Operations Golden Rules" as a basic code of practice.
• Plan and schedule site visits to optimise transport costs and productivity.
• Carry out chemical replenishment and monitoring at sites, and ensure good housekeeping after each visit.
• Troubleshoot system abnormalities, report them and update your supervisor.
• Attend to ad-hoc duties assigned by the supervisor or HOD.
• Submit and share all required reports on time with the relevant parties.
• Keep chemicals, sampling bottles, test kits and other tools available for service delivery.
• Apply VWT safety procedures, make sure Risk Assessment and Safe Work Procedures are available before starting work, and follow quality procedures so that data and findings are clear in reports.

Required profile

• SPM or Diploma in Engineering; fresh graduates are accepted.
• 1-2 years of experience in a chemical-related industry, or 1-2 years in HVAC systems.
• Class 3 driving licence.
• Proactive, able to work independently and in a demanding environment, willing to learn and improve service standards.