Thai Localisation Specialist

About the role

Wise, a global technology company that helps people and businesses move and manage money across borders, is looking for a Thai Localisation Specialist to join its global localisation team. The role is based in the Singapore office and works closely with the Localisation Coordination team and specialists in other offices worldwide. It involves adapting product, marketing and support content into Thai so that it speaks naturally to Thai customers.

Key responsibilities

• Localise product, marketing and support content from English to Thai, keeping the meaning, context and tone while adapting it to Thai
• Proofread and edit translated content for linguistic accuracy and clarity
• Collaborate with colleagues to promote synergy between markets and improve tools, workflows and processes
• Evaluate and report on vendor quality for continuous improvement
• Perform QA and work with marketers, product owners, engineers and other stakeholders to fix issues
• Define and keep a consistent tone of voice across web pages and customer support emails
• Identify growth opportunities with Thai audiences
• Maintain a language glossary, guidelines and terminology for other language teams

Required profile

• Full professional proficiency in written and spoken Thai, with familiarity with local cultural nuances, idioms and market context
• Excellent written and verbal English
• Bachelor's degree or equivalent
• Ability to work in a fast-paced environment with competing deadlines and to manage time efficiently
• Analytical mindset and cultural sensitivity

Required skills

• Familiarity with CAT, TMS and/or MT tools and quality management workflows
• Attention to detail and commitment to high-quality localisation
• Nice to have: knowledge of a second language, transcreation experience, certified translator status, experience in a global team