Account Manager (Group/Key Strategic Accounts)

About the role

LSEG is hiring an Account Manager focused on Group and key strategic accounts. The role maintains deep customer relationships to drive revenue growth and retention, owns the commercial close of all deals and retains existing business, and works with Proposition Sales and Customer Success Managers to build larger solution opportunities.

Key responsibilities

• Demonstrate deep understanding of customer decision-makers' strategies, priorities and needs, and use knowledge of the company's propositions to raise interest
• Build a long-term trusted advisor relationship and expand revenue and net revenue within the book of business
• Own all commercial activities in the account, including end-to-end customer relationship, deal negotiation and closing, and account administration
• Manage internal and external partners and networks
• Maintain high client satisfaction and service levels
• Keep up with new products, propositions and industry trends
• Maintain account plans and activities in Salesforce
• Analyse competitor intelligence and feed feedback to senior management and product teams
• Work collaboratively across cross-functional teams

Required profile

• Experience in sales, business development or account management with a strong customer focus
• Understanding of customers' business models and workflows, and of financial markets
• Previous market or competitor experience preferred
• Self-motivated, adaptable and able to work independently
• Communication and presentation skills at all levels, including C-level
• Selling and consultative skills, and ability to build a sales execution plan
• Good knowledge of front, middle and back office workflows in asset management
• Additional languages such as Mandarin, French, Spanish or Japanese are a plus

Required skills

• Sales execution planning (account and territory plans)
• CRM software and admin systems

What we offer

• Hybrid working model
• 90-day sales onboarding program, e-learning platform and workshops
• Quarterly goal reviews and professional development
• Wellbeing support, mental health support, private medical care, corporate pension and a wellness allowance
• Volunteer days and matched fundraising