Administrative Assistant / Officer - Property & Facilities Management

About the role

Knight Frank Property & Facilities Management is looking for an Administrative Assistant/Officer to support owners and tenants and the team. Reporting to the Site Head, the role facilitates the onboarding of new owners and tenants, coordinates service requests and keeps an organised filing system. It suits a proactive person with excellent interpersonal skills.

Key responsibilities

• Act as the first point of contact for owners and tenants, answering calls and handling enquiries and complaints professionally
• Assist new owners and tenants with card access, keys and season parking applications, and manage move-in and move-out logistics
• Coordinate on-site inspections for the Technician and Property Executive so service requests are addressed quickly
• Manage petty cash vouchers and facility bookings
• Compile weekly and monthly submissions for HQ Accounts and provide general administrative support
• Maintain an efficient filing system, keep an accurate inventory of office stationery and track equipment maintenance records

Required profile

• Strong communication and interpersonal skills
• Positive attitude with a can-do mindset
• Detail-oriented
• Minimum of O Level or equivalent qualifications
• Candidates from property/facilities management, the service industry, hospitality, tourism or hotel management have an added advantage

Required skills

• Proficiency in Microsoft Office
• Comfortable using technology to streamline property management tasks

What we offer

• Opportunities for growth and career development
• A supportive, collaborative team
• Continuous learning and development
• Competitive salary

This is a direct search led by Knight Frank; applications from recruitment agencies will not be accepted and fees will not be paid for unsolicited CVs.