Assistant Manager, Alumni Engagement

About the role

Nanyang Technological University's College of Engineering brings together five Schools under a single College Office. The Assistant Manager, Alumni Engagement supports the planning and delivery of alumni engagement initiatives for the College, reporting to the Assistant Director, Advancement. The role strengthens alumni connections through events, communications and engagement programmes, working closely with the five Schools, the Office of Alumni Engagement and other University stakeholders.

Key responsibilities

• Plan, coordinate and deliver alumni programmes, networking sessions and community-building activities, and encourage alumni participation in mentoring and student engagement.
• Build relationships with alumni, volunteers and alumni leaders, act as a key contact for enquiries and support alumni involvement through regular outreach.
• Partner with the five Schools, the Office of Alumni Engagement and other stakeholders, and facilitate collaboration between alumni, faculty, students and industry partners.
• Support alumni communications via email, social media and digital platforms, maintain communication calendars and campaigns, and promote programmes, events and success stories.
• Support the planning and execution of alumni events such as reunions, homecomings, networking events and speaker sessions, handling administration, registration, vendors and follow-up.
• Maintain alumni records and engagement data, monitor participation trends, report on outcomes and analyse feedback to recommend improvements.
• Support procurement, budgeting, payment processing and record-keeping, ensure compliance with University policies and assist with reporting and administration.

Required profile

• Bachelor's degree from a recognised university.
• At least 3 to 5 years of relevant experience in alumni relations, stakeholder engagement, events management, partnerships, marketing, communications or related fields.
• Experience in event management, alumni engagement or higher education is an advantage.
• Proficiency in both English and Chinese is required, as the role communicates regularly with English-speaking and Chinese-speaking stakeholders.

Required skills

• Strong stakeholder management and interpersonal skills.
• Excellent organisational and project management skills, able to manage multiple activities and deadlines.
• Strong written and verbal communication skills.