Assistant Manager, Care Transformation Office

About the role

The Care Transformation Office at the Institute of Mental Health (IMH) in Singapore is looking for an Assistant Manager to support its initiatives on clinical transformation, system integration and the development of Centres of Excellence (CoEs). The role contributes to clinical services planning, care model development, governance coordination, stakeholder engagement and performance monitoring.

Key responsibilities

• Support the development of IMH's Centres of Excellence by coordinating planning, stakeholder engagements, governance workgroups and consultation workshops, monitoring project milestones and maintaining project documentation.
• Contribute to the planning, development and monitoring of the Balanced Scorecard across clinical departments, and act as the main liaison for assigned clinical portfolios, facilitating performance reviews and analysing data and trends.
• Support clinical services planning and care transformation through care models, service pathways and related projects, coordinating stakeholders and following up on deliverables.
• Provide secretariat and administrative support for committees, steering committees, workgroups and project teams, including meeting coordination, papers and presentations, documentation and follow-up tracking.
• Assist in collaborative projects, cover other team portfolios when assigned, mentor junior colleagues and help prepare presentations, minutes and reports.

Required profile

• Bachelor's degree and at least 3 years of working experience; post-graduate qualifications are an advantage.
• Experience in project management (planning, implementation and evaluation).
• Healthcare, hospital, training or education background is an advantage.
• Good interpersonal, communication, coordination and organisational skills, able to work in a fast-paced environment set by deadlines.

Required skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Proficiency with data, budgeting and secretariat work (committees, workgroups).