Assistant Manager, External Engagement & Social Impact Programmes

About the role

Nanyang Business School (NBS), part of Nanyang Technological University, is looking for a resourceful and organised Assistant Manager to support external engagement and student learning initiatives, including the Community Immersion Programme (CIP). The role reports to the Assistant Director / Manager, External Outreach & Engagement, and involves coordinating partnerships with industry, alumni and community organisations, supporting student projects in Singapore and overseas, and tracking programme outcomes and impact.

Key responsibilities

• Support partner meetings, introductions and follow-ups, working closely with relevant NBS teams to facilitate collaboration.
• Maintain and update the NBS Master Partnership Database, keeping records accurate and tracking engagement.
• Support the identification and coordination of industry and social impact projects with corporate partners, alumni, NGOs and other organisations for classroom and experiential learning.
• Coordinate local and overseas Community Immersion Programme projects, including partner onboarding, communications with faculty, students and mentors, programme logistics and milestone tracking.
• Track student project outcomes, collect feedback and impact data, and prepare programme updates, student impact reports and donor reports.
• Assist with engagement activities, administrative coordination and improvements to digital processes and reporting systems.

Required profile

• Bachelor's degree or diploma, with 3-4 years of work experience; entry-level candidates with relevant experience and interest are welcome to apply.
• Experience or knowledge in community engagement, student development, alumni relations, social impact programmes, events or education-related programmes is advantageous.
• Proactive, resourceful and adaptable, able to work independently in a developing programme environment.

Required skills

• Good working knowledge of programme/project planning, stakeholder engagement and operational processes.
• Comfortable with spreadsheets, databases and reporting tools, and interested in using digital, automation and/or AI-enabled tools to improve processes.
• Strong written and verbal communication, attention to detail and good analytical and problem-solving skills.