Assistant Manager / Manager, Strategic Communications & Content

About the role

NUS Giving connects people with opportunities to shape lives, advance knowledge and create lasting impact through philanthropy. The Assistant Manager / Manager, Strategic Communications & Content role sits within the Strategic Communications team and turns complex institutional and fundraising priorities into clear, compelling narratives and content. It is both strategic and hands-on, working closely with fundraising teams, faculties and partners to shape how philanthropy is understood and valued across the NUS community, donors and the public.

Key responsibilities

• Shape narratives, messages and communications approaches for fundraising priorities and institutional initiatives, developing cases for support, campaign narratives, messaging frameworks and other strategic materials.
• Advise stakeholders on positioning, messaging, tone and approach, partnering with fundraising teams and faculties early in projects, and manage communications sensitivities.
• Sourcing and conducting interviews with donors, beneficiaries, faculty, staff and partners, turning them into written, visual and multimedia content such as donor stories, web content, campaign copy, speeches, reports, proposals and emails.
• Adapt narratives across digital, social, email, print, video and in-person channels, and create or adapt social media assets, short videos, presentations, infographics and simple animations.
• Manage projects from briefing and research through concept, production, review and delivery, develop templates and editorial resources, work with external partners when needed, and apply AI and emerging tools to research, drafting, editing and production.

Required profile

• Recognised degree and about six to ten years of experience in strategic communications, content, journalism, publishing, marketing communications, creative services or a related field.
• Exceptional writing and editing skills, strong editorial judgement and an understanding of institutional, stakeholder and reputational considerations.
• Experience developing content for different audiences and channels, and strong creative judgement across written, visual and digital formats.
• Understanding of audience needs, digital communications and content performance, with strong interpersonal and presentation skills.

Required skills

• Hands-on proficiency with content creation and design tools such as Canva, Adobe Creative Cloud or CapCut.
• Experience producing digital, social or multimedia content; video creation and editing is an advantage.
• Applicants are encouraged to submit a portfolio of written, visual, digital or multimedia work.