Assistant Manager, Merchant Sales (F&B)

About the role

Grab is looking for an experienced Assistant Manager, Merchant Sales to acquire and grow high-potential restaurant partnerships across Singapore. This is a senior individual contributor role for a sales professional with strong commercial judgement and deep B2B sales expertise, who works directly with restaurant owners and senior stakeholders. The role reports to the Manager, Merchant Sales and is based onsite at Grab Singapore.

Key responsibilities

• Identify, qualify and acquire restaurant partners through cold calling, networking, referrals, field prospecting and face-to-face meetings.
• Own the end-to-end sales cycle: discovery, solution design, proposal development, negotiation, contracting and onboarding handover.
• Build and manage a healthy pipeline with disciplined CRM use, clear prioritisation and accurate forecasting.
• Diagnose merchants' needs and recommend tailored Grab solutions such as deliveries, QR ordering, loyalty tools, digital payments, advertising and CRM tools.
• Develop business cases and proposals using merchant performance, market insights and unit economics.
• Lead complex sales presentations, negotiations and contract discussions with business owners and senior decision-makers.
• Work with Operations, Marketing, Account Management and Finance to ensure successful onboarding and adoption.
• Share market intelligence and merchant feedback, and share informal coaching with the wider team.

Required profile

• At least 5 years of experience in B2B sales, business development, merchant acquisition or similar client-facing commercial roles; F&B, food delivery, payments, SaaS or merchant technology experience is an advantage.
• Track record of meeting or exceeding acquisition, revenue and pipeline targets.
• Experience independently managing complex, higher-value sales cycles and negotiating with senior decision-makers.
• Advantage: experience with multi-outlet restaurant groups or strategic merchants.

Required skills

• Consultative selling, new-business hunting and pipeline management.
• Sales forecasting and accurate commercial negotiation.
• Strong communication, presentation and relationship-building skills.

What we offer

• Term life insurance and comprehensive medical insurance.
• GrabFlex benefits package.
• Parental and birthday leave, plus volunteering leave.
• A confidential assistance programme.
• FlexWork arrangements such as differentiated hours.