Associate Executive, Operations

About the role

SingHealth is looking for a hands-on, detail-oriented operations staff member who is proactive and willing to walk the site. The successful candidate will oversee day-to-day operations and maintenance of the headquarters premises while supporting the clinics so they remain safe, functional and well maintained.

Key responsibilities

• Manage service providers such as cleaning, pest control, copiers and water dispensers to keep service standards consistent across HQ and clinic areas.
• Handle and follow through all maintenance and repair work, from requisition to completion and invoice verification.
• Coordinate with contractors and landlords on electrical works, lighting repairs, aircon servicing and CCTV.
• Track and renew licenses and contracts with the Authority in time, support inspections and follow up on compliance requirements.
• Support card and key access control, document storage security and the issuance of cards and keys.
• Oversee daily dispatch and courier services, optimise delivery workflows to reduce non-delivery, provide cost-effective options for staff and ensure billing accuracy.
• Support the telephony system by liaising with IT vendors and service providers on troubleshooting, implementation and deployment.
• Prepare mobile allowance submissions and ensure mobile service contracts are renewed on time.
• Support environmental sustainability reporting, including NEA WRMS submissions, dashboard tracking and green practices.
• Act as department Fire Warden, coordinate the annual fire drill with the landlord and ensure safety equipment such as AEDs and first aid kits is maintained and compliant.
• Serve as department point of contact for administrative matters, including scheduling, meetings and operational communications such as eDM.

Required profile

• Diploma in any discipline, preferably in Business Administration.
• 1-2 years of office experience preferred.
• Good written and verbal communication, organisational and time management skills.
• Meticulous in administrative duties, able to work independently and maintain calendars and appointments.

Required skills

• Proficiency in Microsoft Office applications.