Bellman – Guest Services

About the role

The Bellman provides front‑line guest service at The Singapore EDITION, greeting visitors, handling luggage, and ensuring a smooth arrival and departure experience. This full‑time, on‑site position supports the hotel's commitment to exceptional hospitality.

Key responsibilities

• Greet and escort guests to their rooms, opening doors and offering assistance.
• Explain room features, amenities, and hotel services.
• Transport and store guest luggage, and assist with vehicle loading/unloading.
• Provide directions, arrange transportation, and communicate parking procedures.
• Maintain a professional appearance, follow company policies, and report safety concerns.
• Assist guests with disabilities and ensure a welcoming atmosphere.

Required profile

• High school diploma or G.E.D. equivalent.
• No prior work experience required.
• Ability to lift up to 50 lb unaided and up to 75 lb with assistance.
• Capability to stand, walk, or jog for extended periods and navigate stairs or ramps.
• Clear, professional communication skills and a courteous demeanor.

Required skills