Business Process Consultant

About the role

DBiz is looking for a Business Process Consultant to lead AI adoption across its client base. You will design and deliver AI enablement programmes, building AI literacy and capabilities for diverse business functions.

Key responsibilities

• Support the development of AI learning materials, including curricula, playbooks, and practical guidelines for responsible AI adoption.
• Assist in designing and delivering AI enablement programmes such as clinics, bootcamps, workshops, and community‑building initiatives.
• Facilitate interactive workshops and learning experiences for various business functions.
• Maintain and update learning resources to ensure relevance with evolving AI tools and practices.
• Coordinate communities of practice, open office hours, and engagement sessions to drive adoption.
• Craft clear change narratives tailored to different business contexts.
• Identify and escalate potential adoption blockers (e.g., data security, people readiness) with proposed solutions.
• Support partnerships with industry players and training providers to enhance capability‑building outcomes.
• Onboard and coordinate trainers and subject‑matter experts for programme delivery.
• Track and report on key programme metrics such as participant numbers and satisfaction scores.
• Support after‑action reviews, impact assessments, and preparation of leadership updates.
• Maintain programme data and dashboards to surface trends and insights.

Required profile

• At least 2 years of experience in programme management, learning & development, capability building, or a related field.
• Demonstrated interest and hands‑on use of AI productivity tools (e.g., generative AI).
• Ability to contextualise AI concepts for non‑technical audiences.
• Strong communication and facilitation skills with experience engaging diverse groups.
• Organised, detail‑oriented, and able to manage multiple workstreams and stakeholders.
• Proactive, collaborative team player with an ownership mindset.
• Adaptable and curious about emerging AI technologies and their business applications.
• Resilient and flexible to navigate rapidly evolving AI trends.

Required skills

• Generative AI tools
• Basic analytics