Client Partner - BFSI

About the role

An experienced Client Partner is sought to drive strategic account management, revenue growth and business development across the Singapore financial services market. The role covers banking, capital markets, insurance, wealth management and asset management, with a focus on IT services and digital transformation engagements.

Key responsibilities

• Own, manage and expand strategic client relationships across banking, capital markets, insurance, wealth management and asset management.
• Drive revenue growth, bookings, profitability and account expansion in line with business objectives.
• Identify, develop and convert new business opportunities across existing and prospective BFSI accounts.
• Build relationships with senior decision-makers such as CIOs, CTOs, COOs, CDOs, business heads and procurement leaders.
• Develop strategic account plans, growth strategies and long-term client engagement roadmaps.
• Drive cross-selling and upselling across digital transformation, data, cloud, engineering and consulting services.
• Lead commercial negotiations, contract discussions, pricing strategies and renewals.
• Collaborate with delivery, presales and leadership teams, oversee account performance, delivery governance and escalations, and maintain sales pipelines, revenue forecasts and growth reports.
• Monitor Singapore BFSI market trends, competitor activity and emerging opportunities across APAC.

Required profile

• 12+ years of experience in account management, client partnership, business development or consulting sales.
• Proven experience managing and growing BFSI accounts in Singapore, with demonstrated success in hitting revenue targets and developing new business.
• Strong understanding of banking, capital markets, wealth management, insurance and financial services.
• Experience managing large-scale IT services engagements and digital transformation initiatives.
• Established network in the Singapore BFSI ecosystem; exposure to Singapore and APAC markets is highly desirable.
• Global IT services, technology or consulting background preferred.

Required skills

• Strategic account management and stakeholder management at CXO level
• BFSI client relationship management and consultative selling
• Commercial negotiations and contract management
• Pipeline management and revenue forecasting
• Delivery governance and escalation management
• Excellent communication, presentation, negotiation and executive presence