Constituency Manager, Fengshan CO

About the role

The Constituency Manager acts as administrator and community facilitator at constituency level, supporting the formation, development and consolidation of Grassroots Organisations (GROs) to promote social cohesion, racial harmony and community bonding. The role works closely with residents, Grassroots Leaders, volunteers and community partners to plan and run programmes, while ensuring sound governance and compliance across GRO operations, including financial management, procurement and data stewardship.

Key responsibilities

• Engage residents and community partners to understand ground needs, gather feedback and co-create programmes that advance the People-to-People, People-to-Government and Government-to-People objectives.
• Plan and run community activities, programmes and initiatives at GRO and divisional levels, including national campaigns, and facilitate interest groups, informal committees and local communication networks.
• Coordinate the recruitment, appointment and reappointment of volunteers and GRO members in line with GRO Rules and Regulations and succession planning.
• Attend monthly GRO meetings, give administrative and logistical support, and submit timely progress reports to PA HQ.
• Manage GRO social media platforms and digital assets, create communications and marketing materials per PA guidelines, and explain government policies with cultural sensitivity.
• Monitor GRO budgets, prepare grant papers and work with the CO Finance Coordinator and GCDO Field Governance to ensure accounts are ready for audit.
• Manage procurement, including drafting specifications and procurement papers for ITQs and ITTs.
• Maintain accurate records of engagement, correspondence and finance documents, handling personal data in line with data protection policies and IM8 Data and Incident Management rules.

Required profile

• Prior experience in community engagement, social work, grassroots development or a people-facing role is preferred; strong co-curricular involvement and demonstrated leadership are also considered.
• Nice to have: experience in financial administration or procurement.

Required skills

• Strong written and verbal communication, able to engage residents and stakeholders from diverse backgrounds.
• Proficiency in Microsoft Office.
• Familiarity with social media platforms such as Facebook, Instagram and TikTok for community outreach.
• Nice to have: a second language (Malay, Mandarin, Tamil or a dialect).