Constituency Manager, Kampong Chai Chee CO

About the role

The Constituency Manager acts as administrator and community facilitator at constituency level, supporting the formation, development and consolidation of Grassroots Organisations (GROs) to promote social cohesion, racial harmony and community bonding. The role works with residents, Grassroots Leaders, volunteers and community partners to plan and run programmes, while ensuring sound governance and compliance across GRO operations, including financial management, procurement and data stewardship.

Key responsibilities

• Engage residents and community partners to understand ground needs, gather feedback and co-create programmes that advance PA's People-to-People, People-to-Government and Government-to-People objectives.
• Plan and run community activities, programmes and initiatives at GRO and divisional levels, including national campaigns, to widen outreach and deepen resident engagement.
• Facilitate the formation of interest groups, informal committees and local communication networks, and coordinate the recruitment, appointment and reappointment of volunteers and GRO members in line with GRO Rules & Regulations and succession planning.
• Attend monthly GRO meetings, give administrative and logistical support to GROs and submit timely progress reports to PA HQ.
• Manage GRO social media platforms and digital assets, develop communications and marketing materials per PA guidelines, and explain government policies to the community with cultural sensitivity.
• Oversee GRO finances: monitor budgets, prepare grant papers, work with the CO Finance Coordinator and GCDO Field Governance on accounts and audit readiness, and comply with PA's Financial Rules and Regulations.
• Manage procurement, including drafting specifications and procurement papers for ITQs and ITTs in line with PA procurement guidelines.
• Maintain accurate records of engagement, correspondence and finance documents, handling personal data in line with data protection policies and IM8 Data and Incident Management rules.

Required profile

• Prior experience in community engagement, social work, grassroots development or a people-facing role is preferred; candidates with strong co-curricular involvement and demonstrated leadership will also be considered.
• Nice to have: experience in financial administration or procurement.

Required skills

• Strong written and verbal communication skills and the ability to engage residents and stakeholders from diverse backgrounds.
• Proficiency in Microsoft Office applications.
• Familiarity with social media platforms such as Facebook, Instagram and TikTok for community outreach.
• Nice to have: proficiency in a second language (Malay, Mandarin, Tamil or a dialect).