Delivery Driver – Customer Service Focus

About the role

We are looking for a reliable Delivery Driver to transport orders to customers across Singapore. You will represent the company during each delivery, ensuring a high level of service and professionalism while handling parcels safely.

Key responsibilities

• Deliver goods to customers according to assigned routes and schedules.
• Load, unload, and handle shipments carefully to prevent damage.
• Verify delivery details and obtain customer signatures or proof of delivery.
• Perform daily vehicle inspections and report any defects or maintenance issues.
• Follow traffic laws, safety regulations, and company policies at all times.
• Communicate delivery status, delays, or exceptions to the operations team promptly.
• Maintain accurate delivery records using handheld devices.
• Handle customer inquiries professionally and assist with return collections, failed deliveries, and reverse logistics when required.

Required profile

• Valid Singapore Class 3 / Class 3A Driving Licence (or relevant licence based on vehicle type).
• Minimum 1–2 years of delivery driving experience preferred.
• Good knowledge of Singapore roads and route planning.
• Physically fit and able to lift and carry parcels safely.
• Strong time‑management and organisational skills.
• Good communication and customer service abilities.
• Able to work independently and under pressure in a fast‑paced environment.
• Clean driving record and commitment to safe driving practices.

Required skills

• Proficiency with GPS navigation systems.
• Experience using mobile delivery applications and handheld devices for record‑keeping.