Deputy Manager, International Leisure (Americas, Europe & Oceania)

About the role

Sentosa is looking for a Deputy Manager, International Leisure covering the Americas, Europe and Oceania. The role manages and leads the South Asia, Middle East and Long-haul teams to build the sales pipeline, drive island visitorship and revenue, and run co-marketing campaigns with trade partners and stakeholders. It also requires strong client communication and use of internal resources to meet objectives and grow the business.

Key responsibilities

• Support the Unit Head in executing strategies for visitorship and revenue growth
• Guide team members on strategy, implementation, market performance and budget, forecast and business mix targets
• Develop and implement sales programmes to raise awareness of Sentosa as a destination
• Identify and solicit new and existing accounts through calls, meetings and site inspections, and prospect and grow the account portfolio
• Manage leads and close sales across all Sentosa sales platforms, including the B2B portal
• Organise and take part in trade shows, travel functions and business events, and plan familiarisation trips and site inspections for travel agents, event planners and destination management companies
• Plan and follow up on sales trips, roadshows and trade shows, and prepare and deliver presentations on Sentosa's products and services
• Prepare business papers, trip reports and proposals, and present to senior management and large audiences
• Liaise with travel trade partners, wholesalers, agents and media on co-operative marketing programmes
• Track accounts with systems and tools, and provide market insights through weekly, monthly, quarterly and annual reports

Required profile

• Degree in Sales, Marketing or Business Administration
• At least 5 years' experience in a related tourism or travel industry with a proven sales track record
• Experience preparing itineraries for leisure travel and group contracts
• Ability to travel and work on weekends and public holidays when required

Required skills

• Numeracy and strong analytical skills to interpret business indicators and competitive trends
• Excellent written and spoken English and Chinese
• Strong organisational skills and follow-up ability
• Ability to work independently and as part of a team