Deputy Manager, Student Records and Graduation

About the role

The Office of the Registrar at Republic Polytechnic is looking for a meticulous and motivated Deputy Manager to manage student records, which cover students' status and particulars and academic records such as diploma certificates and academic transcripts. The role also covers processes and systems relating to student data, including deferment, withdrawal and dismissal, and is a key team member in planning, organising and executing the university's graduation ceremony.

Key responsibilities

• Manage processes for changes to non-academic and academic student records so they are user-centric, follow guidelines and policies, and are improved through process optimisation and digitalisation tools.
• Keep relevant processes documented and up to date.
• Plan, organise and execute graduation ceremony tasks, including procurement, event management, registration of graduands, seat and ticket management, on-stage proceedings and displaying graduands' names on screen.
• Ensure systems meet business requirements, propose requirements for new systems or enhancements, and carry out User Acceptance Tests (UATs) when needed.
• Prepare accurate data for internal and external reporting on time.

Required profile

• Self-motivated, resourceful and committed, able to work independently and as part of a team.
• Experience in similar process-focused roles and system-related work, preferably in the education sector.
• High accuracy in data handling and reporting.
• Strong critical thinking, analytical, planning and organisational skills.

Required skills

• Proficiency in Microsoft Office and Microsoft 365.
• Digital and automation tools such as SharePoint, Power Automate and RPA.