Director, International Channel Development (Healthcare IT)

About the role

Harris Computer is looking for a Director of International Channel Development to build its international channel infrastructure and drive regional expansion across Southeast Asia and the GCC. The role is based in Singapore, with up to 40-50% international travel, and sits within a healthcare IT business.

Key responsibilities

• Develop and execute an international channel expansion strategy focused on Southeast Asia, with the GCC as a secondary, future focus.
• Identify, source and vet distributors and resellers with proven healthcare IT experience, negotiate channel agreements (territory protections, revenue targets, commercial terms) and tailor market-entry approaches to local regulations, procurement and competition.
• Run partner onboarding, certification and training programmes, set certification standards and establish escalation pathways for Level 2/3 support.
• Grow partner-sourced pipeline, support enterprise deals, take part in tenders for government and private health systems, and analyse win/loss patterns.
• Manage partner performance through KPIs, monthly business reviews, forecasts and quarterly reviews, and run regular partner communications.
• Work with internal marketing on co-branded channel initiatives and attend conferences and trade events.

Required profile

• 8+ years in healthcare IT or medical software, 5+ years managing international distributors or channel partners.
• Experience in Southeast Asian healthcare markets (required); GCC experience is favourable.
• Demonstrated experience negotiating channel agreements and familiarity with government procurement and large-enterprise tenders.
• Experience managing long sales cycles (9-24 months).
• Must have the legal right to work in an APAC country; no sponsorship offered.

Preferred qualifications

• Clinical software, EHR, interoperability or medical device integration experience.
• Prior experience expanding into Southeast Asia and multilingual capabilities in Southeast Asian languages.
• Familiarity with in-country medical device or software regulatory requirements (e.g. Malaysia MDA, Thailand FDA, UAE MOHAP, Saudi SFDA).

What we offer

• Full-time, permanent position with a base compensation of $158,992 SGD.
• Commission tied to partner-sourced pipeline and regional revenue, with details given during interviews.
• Benefits including health coverage, annual leave and professional development support.
• Standard full-time hours with flexibility for meetings across time zones; remote/hybrid options may be considered for exceptional candidates.