Director, Stakeholder Engagement, APAC

About the role

The Director, Stakeholder Engagement, APAC will support the VP of Stakeholder Engagement in shaping and delivering ICANN’s regional engagement strategy across the Asia‑Pacific region. Based in Singapore, the role leads a team and works closely with internal units and external partners to advance ICANN’s mission and public policy objectives.

Key responsibilities

• Develop and execute the APAC Regional Engagement Plan in alignment with the ICANN Strategic Plan.
• Coordinate cross‑functional collaboration with ICANN teams to implement regional initiatives such as the APAC DNS Forum and the Asia Pacific Internet Governance Academy.
• Lead regular performance reviews, data analysis, and gap identification to inform continuous improvement.
• Build and maintain relationships with regional stakeholders, open new engagement channels, and represent ICANN at public policy forums and industry events.
• Oversee the Stakeholder Engagement team in Singapore and manage key projects and initiatives.
• Support global engagement operations, including the development and implementation of the ICANN Community Relationship Management System (CES).

Required profile

• Excellent organizational and project‑management abilities, with a proven capacity to prioritize competing demands.
• Exceptional written and verbal communication skills, capable of conveying complex or controversial information to diverse audiences.
• Strong analytical mindset for evaluating performance data and identifying trends.
• Demonstrated experience in stakeholder outreach, relationship building, and public‑policy engagement.

Required skills