Employee Relations Specialist – 1 Year Contract

About the role

The Employee Relations Specialist will act as the primary liaison between Certis, its employees, and clients. This 1‑year contract role focuses on managing employee relations, handling enquiries, and ensuring compliance with company and client policies.

Key responsibilities

• Manage the full spectrum of employee relations, serving as the key liaison between the company, employees, and clients.
• Handle employee enquiries, grievances, payroll‑related matters, and disciplinary cases in line with policies.
• Advise management on employee relations issues, policy interpretation, and staff management matters.
• Investigate misconduct, workplace conflicts, and policy violations, recommending appropriate resolutions.
• Coordinate the employee lifecycle: onboarding, off‑boarding, resignations, terminations, retrenchments, and exit interviews.
• Support compensation and benefits administration.
• Act as the primary client contact for performance, attendance, deployment, timesheets, and operational requirements.
• Ensure timely submission of timesheets, attendance records, and required documentation.
• Conduct site visits and employee engagement activities, including visits to company‑provided accommodation.
• Facilitate project planning and manpower requirements with clients and internal stakeholders.
• Support Workplace Safety and Health (WSH) compliance, monitor adherence, and assist with incident reporting.
• Maintain accurate employee, project, and WSH records, ensuring statutory compliance.
• Support HR initiatives and continuous improvement projects to enhance engagement and effectiveness.

Required profile

• Strong communication skills and a positive mindset.
• Self‑motivated and able to work independently.
• Ability to manage multiple stakeholder relationships.

Required skills