Executive Secretary

About the role

The Executive Secretary provides high-level secretarial, administrative and organisational support to the General Manager, ensuring the smooth and efficient management of daily activities, appointments, correspondence and priorities. The role calls for professionalism, discretion, confidentiality and attention to detail, with the ability to work independently and manage several tasks with minimal supervision.

Key responsibilities

• Provide comprehensive secretarial and administrative support to the General Manager and keep the office running smoothly.
• Manage and coordinate the General Manager's diary and appointments, keeping the schedule balanced between meetings, operational matters, follow-ups and administrative work.
• Anticipate the General Manager's needs and help organise appointments, commitments and daily activities.
• Prepare correspondence, reports, schedules, presentations, letters and memoranda, including materials for internal distribution and submission to Accor Head Office.
• Attend and coordinate meetings such as Executive Morning Briefings and management meetings, taking accurate minutes and following up on action items.
• Handle incoming and outgoing correspondence and communications, including emails and letters.
• Maintain organised and confidential filing systems and records.
• Liaise with internal departments, Accor Head Office, guests and business partners on matters relating to the General Manager's office.
• Keep office supplies and administrative resources stocked and handle confidential matters with discretion.

Required profile

• Diploma or Bachelor's degree in Hospitality Management, Business Administration, Secretarial Studies or a related field.
• At least 8 years of relevant secretarial or administrative experience, preferably supporting senior management.
• Excellent written and verbal English, strong organisation and attention to detail.
• Able to work independently with minimal supervision and to keep confidential information secure.
• Professional appearance and grooming at all times.

Required skills

• Proficiency in Microsoft Word, Excel and PowerPoint.
• Good communication and interpersonal skills with a service-oriented approach.