F&B Host/Hostess

About the role

Join the vibrant team at Marina Bay Sands and be the first point of contact for guests at Lavo, a premier restaurant. As an F&B Host/Hostess you will create welcoming first impressions, manage reservations, and ensure a smooth dining flow.

Key responsibilities

• Handle reservations, answer phone calls and respond promptly to guest inquiries.
• Greet each guest warmly, seat them according to rotation plans, and ensure fair distribution across stations.
• Personalise the experience by using guest names and acknowledging known special occasions.
• Communicate relevant guest information to Captains and Server Attendants.
• Maintain guest profiles, noting birthdays, anniversaries and other important dates.
• Relay guest feedback to the Manager and Assistant Manager.
• Thank guests as they leave and perform any additional duties assigned by the supervisor.

Required profile

• Minimum secondary school education with O‑Level passes; a diploma is an advantage.
• At least 1 year of experience in customer service or guest‑contact roles, preferably within hospitality.
• Willingness to work varied shifts, including mornings, afternoons and public holidays.

Required skills

What we offer

• Opportunity to work in an iconic integrated resort.
• Exposure to a high‑end dining environment.
• Career development within a diverse and inclusive workforce.