Full-Time Sales Advisor (VivoCity)

About the role

COS is looking for a full-time Sales Advisor for its VivoCity store. As the friendly face of the brand, you welcome customers and give them high-quality service from the moment you start talking to them until they leave. The role is part of a team that creates welcoming experiences and showcases the brand.

Key responsibilities

• Initiate conversations with customers and assist them at the cash desk, in the fitting rooms and across the shop floor
• Process deliveries and replenish stock
• Merchandise the latest garments on the shop floor

Required profile

• Customer-focused, with a genuine interest in understanding customers and matching their expectations
• Proactive and curious, seeking ways to improve everyday processes
• Honest, genuine, communicative, positive and open-minded
• Interested in fashion and trends, willing to learn and adapt, and collaborative and inclusive
• Previous customer service experience and familiarity with fabrics are nice to have but not mandatory

What we offer

• Full-time position with a 44-hour-a-week contract
• 25% staff discount on all H&M Group brands in stores and online, plus inclusion in the H&M Incentive Program
• Competitive monthly bonus based on meeting sales targets
• Clothing allowance and annual leave
• Birthday leave and development opportunities