Global Head of Quality

About the role

XP Power, a FTSE 250 company listed on the London Stock Exchange, designs and manufactures power controllers for industrial technology, healthcare and semiconductor manufacturing equipment. It is seeking an accomplished Global Head of Quality to define and lead its enterprise-wide quality system and deployment of the quality strategy. The role establishes a consistent global quality framework across design, manufacturing and supply chain, strengthens customer confidence and embeds prevention, disciplined problem-solving and continuous improvement.

Key responsibilities

• Define and execute the global quality strategy, governance model and multi-year roadmap aligned with business priorities and growth plans.
• Lead and develop the global Quality organisation, setting accountabilities, capability standards, succession plans and performance expectations across regions and sites.
• Own the global Quality Management System and ensure consistent deployment across product development, manufacturing, suppliers, distribution and customer-facing processes.
• Ensure compliance with quality, regulatory and industry requirements, including relevant ISO standards.
• Set global quality objectives, metrics and management review routines, reporting performance, risks, trends and corrective actions to the Executive Leadership Team.
• Drive a prevention-focused quality culture through advanced product quality planning, risk management, design and process controls, statistical methods and structured problem-solving.
• Partner with Engineering, Operations, Supply Chain, Commercial and Service teams to embed quality throughout the product lifecycle.
• Lead governance of major customer quality issues, escalations and field concerns, ensuring timely containment, root-cause analysis and corrective action.
• Strengthen supplier quality strategy, including qualification, development, audit, risk management and recovery plans.
• Sponsor improvement programmes that reduce cost of poor quality, defects, escapes, complaints and warranty exposure while improving first-pass yield and process capability.
• Maintain an effective global audit and compliance programme and act as senior quality representative to key customers, certification bodies and other external stakeholders.

Required profile

• Bachelor's degree in Engineering, Quality, Operations or a related discipline; a postgraduate qualification is advantageous.
• Significant senior quality leadership experience in a complex, international manufacturing organisation, ideally in electronics, power conversion or another highly engineered and regulated environment.
• Proven success deploying a global quality strategy and operating model across multiple sites, regions and product lines.
• Experience building high-performing global teams, developing talent and leading organisational and cultural change.
• Fluent written and spoken English and willingness to travel internationally as required.

Required skills

• Quality Management Systems and ISO standards, audit and regulatory compliance, supplier quality, NPI and product lifecycle quality.
• APQP, FMEA, control plans, SPC, 8D, root-cause analysis, Lean and Six Sigma.
• Ability to lead major customer escalations, improve supplier and manufacturing performance and reduce defects and cost of poor quality.