Key Account Manager - BD Biosciences

About the role

BD Biosciences is hiring a Key Account Manager in Singapore. As part of the merger between BD Biosciences and Diagnostic Solutions and Waters Corporation, the role sits within the BD Diagnostic Solutions (DS) portfolio, covering Blood Culture, Lab Automation, ID/AST and HPV, BD MAX and other growth areas. The post holder manages key customers and distributors and drives sales revenue and profitability.

Key responsibilities

• Manage relationships with key customers and key distributors so that sales targets are met at company, distributor and account level.
• Defend market share, drive conversions in Blood Culture, Lab Automation, ID/AST and HPV, BD MAX and explore growth areas within the DS portfolio.
• Run high-quality DS product presentations, instrument demos and evaluations for customer evaluation and conversion.
• Support quotations, tender submissions and proposals as needed.
• Drive post-install success by working with applications and service teams on customer onboarding, training coordination and service handoffs.
• Liaise with key internal departments and build cross-functional contacts.
• Contribute to Salesforce Effectiveness (SFE) and commercial excellence, including CRM hygiene (leads, opportunities, activities, assets), following the BD Way of Selling to meet or exceed sales revenue and profitability objectives.

Required profile

• Bachelor's degree with 5+ years of successful, relevant healthcare and medical device/pharmaceutical sales experience.
• Experience in multi-national companies is preferred.
• Excellent English is preferred.

Required skills

• Strong written and verbal communication, negotiation and presentation skills.
• Ability to analyse and interpret data for effective sales strategies.
• Good organisation and time management.
• Ability to adapt to customers' changing needs.
• Business acumen and strong knowledge of sales processes.