Key Account Manager (Corporate Large Accounts)

About the role

JDA WMS is looking for a Key Account Manager to own a portfolio of active corporate accounts and drive sustainable, profitable growth. You will act as the trusted partner for some of the company's largest clients, deepening relationships, understanding their evolving needs and expanding business through upselling and cross-selling.

Key responsibilities

• Manage and grow a portfolio of active corporate accounts, acting as the main point of contact and trusted advisor for each client.
• Develop and execute account plans that deliver sustainable, profitable revenue growth.
• Identify and pursue upselling and cross-selling opportunities.
• Build strong, long-term relationships with key decision-makers and stakeholders at multiple levels within client organisations.
• Understand clients' business objectives and challenges and tailor solutions to their needs.
• Lead commercial negotiations, contract renewals and pricing discussions while protecting margins.
• Monitor account performance, track revenue and profitability, and report regularly on pipeline, forecasts and results.
• Work with operations, service delivery, finance and marketing to ensure an excellent client experience.
• Proactively manage retention risks and address issues before they escalate.
• Stay informed on market trends, competitor activity and industry developments to find new growth opportunities.

Required profile

• Bachelor's degree in Business, Marketing or a related field.
• Minimum 5 years of experience in B2B sales or account management, with large corporate accounts or in a service-based sales role.
• Proven track record of growing existing accounts and hitting revenue and profitability targets.
• Strong relationship-building skills, able to engage confidently with senior stakeholders.
• Commercially minded, with solid analytical skills and a good understanding of account profitability.
• Self-motivated, organised and able to manage several accounts and priorities at once.

Required skills

• Experience identifying and closing upselling and cross-selling opportunities.
• Negotiation, communication and presentation skills.
• CRM tools (e.g. Salesforce, HubSpot) are an advantage.

Candidates apply by sending their CV and expected salary to the recruiter; only shortlisted candidates will be contacted.