Knowledge and Communications Executive

About the role

The Office of Legal Affairs (OLA) at the National University of Singapore is seeking a creative and driven Knowledge and Communications Executive. The role owns the creation of engaging content such as training materials, guides, videos and a redesigned staff portal, and plans and produces departmental communications that raise the visibility and impact of OLA's services across the University. It also introduces the holder to legal operations and knowledge management, with support provided.

Key responsibilities

• Create and produce content such as templates, guidance notes, playbooks, checklists, training decks, videos and other educational materials
• Design and maintain the visual identity of OLA's content, training materials and staff portal
• Produce short-form video and animation content to support legal literacy and training
• Plan and produce newsletters, updates and campaigns, and support legal counsel on community and relationship-building initiatives
• Plan and execute legal literacy campaigns and events
• Support data management, coordinate with the Office of Data & Intelligence, and help update and close legal records in the software database
• Build and organise the knowledge base of templates, guidance notes and self-help resources, and contribute to process-improvement and automation projects

Required profile

• Bachelor's degree in Communications, Marketing, Digital Media, Mass Communication, Design or a related field
• A strong portfolio of content creation, design or digital media work
• Strong writing and storytelling ability with an eye for visual detail
• Organisational skills for managing multiple projects and timelines, and excellent interpersonal skills for cross-departmental collaboration
• Advantageous: a minor or working knowledge of Data Science, Analytics, Statistics or Computer Science, and familiarity with AI tools

Required skills

• Data analysis software (PowerBI, Python, SQL)
• Microsoft Office
• Legal tech tools, web design, animation and publishing tools (Canva, Adobe Creative Suite, Adobe After Effects, WordPress, Elementor)