Manager / Deputy Manager / Assistant Manager, Strategic Engagement & Collaborations

About the role

The Land Transport Authority (LTA) is looking for a public engagement officer to design and deliver engaging, interactive and inclusive public engagement experiences. You will help shape how LTA communicates its initiatives, policies and projects through experience design and storytelling. The seniority of appointment and job title will be commensurate with individual work experience.

Key responsibilities

• Design, develop and implement immersive and interactive public engagement experiences that communicate LTA's messages and initiatives.
• Conceptualise and deliver public engagement strategies using storytelling, interactive design and appropriate technologies.
• Apply spatial and experience design principles to create engaging environments for public events, exhibitions and outreach activities.
• Collaborate with cross-functional teams and external partners to co-create and execute engagement initiatives.
• Project manage the development of a future transport gallery experience space.
• Research community needs and preferences so that initiatives are inclusive, accessible and relevant.
• Manage the planning, coordination and execution of engagement activities, including logistics, vendors and partners where required.
• Monitor, analyse and evaluate feedback and engagement metrics to ensure desired outcomes and identify improvements.

Required profile

• Knowledge in communications, design, urban planning or another relevant discipline.
• Experience designing public engagement or experience-led initiatives, with strengths in storytelling and interactive approaches.
• Strong communication skills, able to turn complex ideas into clear, engaging experiences.
• Strong project management and stakeholder engagement skills, able to manage multiple initiatives at once.
• A collaborative self-starter committed to inclusive and meaningful public participation.

Required skills

• Familiarity with digital platforms, interactive media or emerging engagement technologies is an advantage.
• Knowledge of spatial, exhibition or experience design principles, with hands-on experience creating physical or hybrid engagement environments.