Manager, HR Services, Singapore & APEC Generalist

About the role

The Manager, HR Services, Singapore & APEC Generalist leads HR operations for Singapore Above Property associates while providing flexible HR generalist support across APEC. The role ensures consistent and compliant associate-lifecycle delivery across onboarding, transfers, exits, recruitment, intern program coordination, documentation and recurring HR processes, working closely with Singapore associates, people leaders, APEC HR Services, Compensation and Benefits, Finance, Legal, government agencies and regional stakeholders.

Key responsibilities

• Lead day-to-day HR operations for Singapore associates, including recruitment, onboarding, transfers and exits, and oversee the Assistant Manager, Office Management and HR Services, Singapore
• Serve as escalation point for HR policies, processes and employment matters, and ensure accurate, confidential and audit-ready records
• Oversee Singapore payroll administration with Finance, Compensation and Benefits and payroll vendors
• Manage associate relations, escalate complex cases, monitor compliance with Singapore employment requirements and oversee government-agency matters such as MOM and IRAS
• Support regional HR projects, process improvements and standardization, and provide interim market coverage during vacancies or workload peaks
• Manage the APEC intern program and support recruitment where there is no dedicated HR Business Partner
• Maintain HR documentation and filing systems, develop SOPs, Associate Handbooks and templates, and track service issues
• Deliver presentations to Business Partners and other stakeholders

Required profile

• Strong HR generalist, HR business partner or HR operations experience, including associate-lifecycle delivery and associate relations
• Experience supporting leaders and associates across multiple countries in a regional or matrixed environment
• Ability to manage, lead and develop a team of direct reports
• Experience advising on workforce planning, organizational change, performance, talent and associate relations
• Experience coordinating payroll, benefits, HR systems, recruitment, vendors and recurring programs
• Experience with audits, process improvement, organizational change or HR service standardization

Required skills

• High working knowledge of Singapore employment practices and statutory requirements
• Proficiency in HR systems and Microsoft Excel, Power BI, PowerPoint and other Microsoft Office tools
• Ability to deliver presentations and work independently across functions, markets and time zones