Manager/Senior Manager – Course Approval (Quality Management Division)

About the role

The Manager/Senior Manager, Course Approval, works within the Quality Management Division to ensure that courses accredited in the Training Grant System meet high quality and compliance standards. Reporting to the Team Lead, the role supports SkillsFuture Singapore’s mission of lifelong learning and skills mastery.

Key responsibilities

• Carry out course accreditation and approval activities in the Training Grant System.
• Conduct quality checks on course materials against adult learning principles and SSG funding requirements.
• Handle escalated enquiries and appeals, investigating non‑compliance cases.
• Support system testing and implement enhancements to improve TGS functionality.
• Coordinate planning activities across the Quality Management Division and external policy and system teams.
• Contribute to divisional projects, initiatives and continuous improvement efforts.

Required profile

• Minimum 3 years of relevant experience, preferably in Continuing Education and Training.
• Fresh graduates with relevant experience in course quality management or courseware design are welcome.
• Strong command of English, both written and spoken.
• Experience or appreciation of adult education in Singapore is preferred.
• WSQ Advanced Certificate in Learning and Performance (ACLP) or Training and Assessment (ACTA) preferred.
• Good analytical skills for investigating complaints and feedback.
• Basic to intermediate proficiency in data handling.

Required skills

• System testing
• Data handling

What we offer

• 2‑year contract with potential extension.
• Competitive monthly salary range SGD 3,000 – 6,000.
• Opportunity to contribute to national skills development initiatives.