Operational Key Account Manager
DSV - Global Transport and Logistics · Singapour
Job description
About the role
Manages commercial relationships with key accounts of DSV, ensuring business growth and profitability. Develops account plans, conducts regular business reviews and analyses performance to identify opportunities and mitigate risks.
Key responsibilities
- Develop and maintain account plans aligned with corporate and regional strategies.
- Conduct monthly, quarterly and annual business review meetings with customers and internal stakeholders.
- Analyze account performance, identify business opportunities and potential risks, and provide recommendations.
- Coordinate implementation of new business, handover SOPs to operations and monitor compliance.
- Escalate customer concerns and service issues to relevant stakeholders and follow up on corrective actions.
- Create, update and track opportunities through CRM and manage RFQ processes.
Required profile
- Degree or diploma in Business Management, Logistics or Transportation.
- Minimum 3 years of experience in the supply chain industry.
- Strong functional and commercial understanding of logistics, air/sea transport and SCM solutions.
- Comprehensive knowledge of the local market, customers and competitors.
Required skills
- Microsoft Dynamics
- CRM systems
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Singapore.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 4 hours ago
Expires 1 month from now
2 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
DSV - Global Transport and Logistics
Singapour