Operations Technician – Mall Facility Maintenance

About the role

We are looking for an Operations Technician to support the day‑to‑day running of Pasir Ris Mall. The role assists the Chief Maintenance Officer in keeping all building and M&E services operating at optimal levels and ensures tenant requests are handled promptly.

Key responsibilities

• Carry out daily inspections of electrical, lighting, chiller control, air‑conditioning, mechanical ventilation, pumps, fire‑protection, BMS and plumbing/sanitary systems.
• Record breakdowns, defects and maintenance activities; maintain stock inventories.
• Respond to tenant feedback, complaints and service requests in a timely manner.
• Troubleshoot equipment failures and attend breakdown calls.
• Perform routine repairs and rectification works as assigned.
• Supervise and monitor contractors during routine servicing and emergency repairs.
• Attend to operational issues and emergencies, minimizing disruption.
• Undertake any other duties as directed.

Required profile

• Minimum 3 years of facility maintenance experience in a shopping‑mall environment.
• Relevant NITEC certificate in Building Services, Electrical, Mechanical or Air‑Conditioning.
• Willingness to work rotating shifts, including weekends and public holidays.

Required skills

• Electrical and lighting systems
• Chiller control and air‑conditioning
• Mechanical ventilation and pumps
• Fire‑protection systems
• Building Management System (BMS)
• Plumbing and sanitary installations
• Painting, masonry, carpentry and ironmongery