Partner Programs Manager

About the role

HP is hiring a Partner Programs Manager in Singapore to advise country sales and channel leaders on their partner landscape, capability, coverage and readiness, and to govern the partner lifecycle. The role translates business priorities into profiling, specialization, certification and quota actions, and acts as the market subject-matter expert for Check Engine, Click & Go and Chanaplan.

Key responsibilities

• Advise country sales and channel leaders on partner landscape, capability, coverage and readiness, turning business priorities into profiling, specialization, certification and quota actions.
• Own partner lifecycle governance: onboarding, membership, profile integrity, salesperson mappings, M&A and hierarchy changes, landscape reviews and exception management.
• Manage partner specialization and certification requirements, monitor attainment and renewal, identify capability gaps and work with stakeholders to improve partner eligibility and route-to-market readiness.
• Lead quarterly partner profiling across routes to market, supporting coverage, growth priorities and investment decisions.
• Provide partner insights and recommendations to country Channel Sales and Sales Ops on capacity planning and execution.
• Shape and communicate profiling, specialization, certification and quota-deployment frameworks, timelines, guidelines and tools.
• Serve as market subject-matter expert for Check Engine, Click & Go and Chanaplan, helping stakeholders use partner data and tools and championing process improvements.
• Coordinate on-target partner quota deployment in Chanaplan, run range checks, confirm MCO target readiness with Sales Ops, conduct UAT and submit Chanaplan change requests.
• Resolve system, data and process issues and enforce compliance with profiling and quota-deployment governance.

Required profile

• Degree or MBA in Marketing or a related field.
• 3-5 years of experience in channel partner management, channel business operations, sales operations or a related commercial role.
• Demonstrated experience using partner profiling, specialization, certification, onboarding or quota insights for channel planning.
• Strong business-partnering and stakeholder-management skills across country sales, channel teams, Sales Ops and cross-functional partners.
• Ability to turn data, partner capability and governance requirements into clear recommendations, with strong written and verbal communication and analytical judgment.
• Preferred: hands-on experience with Chanaplan, Check Engine, Click & Go or similar partner-management systems; exposure to partner certification, route-to-market models and channel program governance; experience with UAT and troubleshooting; experience across multiple countries or hybrid channel environments.