Process Support Engineer (Metrology)

About the role

Applied Materials is looking for a Process Support Engineer (Metrology) based in Singapore. The engineer guides products through their lifecycle, from concept to final qualification, and provides high-visibility customer support through on-site installations, system diagnoses and service and repair of complex equipment. The role is based at the customer's site daily in a fast-paced cleanroom environment, working with customers and R&D teams to develop processes for advanced semiconductor chips.

Key responsibilities

• Provide on-site customer support, including installations, system diagnoses and service and repair of complex systems and equipment.
• Develop leading-edge processes for manufacturing advanced semiconductor chips with the customer.
• Create hypothesis experiments and design of experiments (DOE), analyze data with statistics and compile reports with high-level conclusions.
• Troubleshoot complex problems, perform root cause analyses and resolve process engineering and customer product issues.
• Communicate with internal stakeholders and the customer to build relationships and establish trust.

Required profile

• Bachelor's degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics or a related field.
• 1-5 years of experience in the semiconductor fab or equipment industry, preferably in metrology.
• Ability to work closely with the customer at the customer's site or cleanroom daily.
• Strong interpersonal and communication skills to explain sensitive information and build consensus among project stakeholders.