Product Installation Engineer - ECI

About the role

KLA is hiring a Product Installation Engineer (IE) in Singapore. As the first point of contact for customers receiving new, advanced equipment, the IE leads on-time installation and qualification of complex capital equipment, ensures a smooth handoff and a successful warranty start, and represents KLA directly with customers.

Key responsibilities

• Install and qualify advanced KLA systems at customer sites globally, on schedule and to quality standards
• Diagnose and troubleshoot technical issues, finding root causes and applying effective solutions
• Perform setup, alignment, calibration and verification of complex semiconductor capital equipment
• Work with KLA regions, engineering and customer teams to verify system performance and transfer tool ownership
• Give clear status updates to stakeholders and complete installation documentation accurately and on time
• Secure warranty sign-off on newly installed tools

Required profile

• Bachelor's degree in mechanical or electrical engineering or equivalent
• 1-6 years of relevant industry experience preferred; fresh graduates with strong academic credentials may be considered for entry-level positions
• Ability to work independently following documented procedures, with increasing autonomy as experience grows
• Extensive domestic and international travel required

Required skills

• Knowledge of electronics, optics, mechanical, electro-mechanical and electro-optical systems
• Experience with high-vacuum systems strongly preferred
• Comfort with computer systems, operating systems and networking (Windows, Unix or similar)
• Proficiency in Microsoft Office
• Analytical, problem-solving and troubleshooting abilities, and strong communication skills