Receptionist – Front Desk & Administrative Support

About the role

We are looking for a professional Receptionist to be the first point of contact for callers and visitors, ensuring a welcoming and efficient front‑desk experience. The role involves handling telephone inquiries, managing visitor logs, and providing administrative support to the office team.

Key responsibilities

• Answer incoming calls, provide information, and route callers to the appropriate party or voicemail.
• Greet visitors, maintain a visitor log, announce arrivals, and direct guests to the waiting area.
• Offer beverages when available and keep the reception and adjacent conference areas tidy.
• Manage emergency calls by contacting vendors, the building manager, or other designated personnel.
• Support administrative staff with filing, word processing, and preparing accounts payable coding tables.
• Maintain conference room schedules and distribute faxes, mail, and packages.
• Assist with mailing, email handling, clerical projects, onboarding new employees, and updating the seating chart.
• Collect data for environmental compliance and adhere to company policies and procedures.

Required profile

• GCE 'O' Level or 'N' Level qualification.
• Previous office experience preferred.
• Strong telephone etiquette and communication abilities.
• Ability to multitask handling calls, visitors, and faxes simultaneously.
• Calm and professional demeanor in crisis situations.
• Cooperative attitude to ensure smooth office operations.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook) and Windows operating system.