Retail Operations Manager

About the role

Decathlon is looking for a Retail Operations Manager for two of its experience stores in Singapore: the Singapore Lab flagship and City Square Mall. The mission is to mobilise store teammates to ensure safety and to drive business growth through operational excellence.

Key responsibilities

• Safety and security: measure and mitigate internal and external risks, design and run an evacuation process, provide safety training according to country standards, support change projects and protect users' safety in the quality process.
• Operational excellence: apply standardised in-store processes to raise conversion rates, improve layout movements and truck-to-peg flows, set management routines, and manage store operating costs to improve investment efficiency.
• Stock availability: train teammates on stock procedures and automatic replenishment, ensure stock accuracy, create and manage an anti-shrinkage plan and follow flow procedures.
• Sustainability: implement sustainable development action plans, manage provider eco-impact and enable eco-mobility.
• Maintenance: carry out preventive and corrective maintenance and inspections according to country standards and contracts, enforce safety during maintenance and provide monitoring and traceability.

What we offer

• Remuneration that grows with you: monthly bonuses of up to 20% of base salary, shareholder opportunity and annual profit sharing.
• Career ladder: internal training and progression across retail and support teams in 79 countries.
• Flexible spending allowance for sports and health, a 20% staff discount on all products, medical and insurance coverage, dental benefits, health screening allowance, maternity benefits and counselling sessions.
• Sports and community activities after work or during team meetings.