Senior Account Manager - Singapore

About the role

Qatar Airways is recruiting a Senior Account Manager based in Singapore. The role manages relationships with the airline's corporate and trade customers, developing a consistent approach to local and multinational dealing that drives maximum revenue and minimum cost of sale, and gains maximum value from existing agreements. It also involves joint sales and marketing activity to grow QR revenue sold through partners and improve distribution efficiency.

Key responsibilities

• Manage relationships with corporate and trade customers and develop long-term strategic partnerships
• Prepare account development plans covering short, medium and long-term mutual benefits
• Solicit new and existing accounts through sales calls, written communication, email and telephone to meet or exceed revenue goals
• Contribute to the formulation and implementation of QR sales strategy, including channel shift where appropriate
• Review QR sales data with the account portfolio to identify tactical revenue opportunities
• Manage and coordinate projects and initiatives, and develop tactical sales and marketing activity
• Maximize value from marketing spend and manage the individual expenditure budget
• Provide regular market intelligence and customer and competitor feedback
• Represent QR at trade events, promotions and sales functions, including supporting educational and familiarization visits
• Coach a team of sales executives on advanced selling techniques and solutions selling
• Improve the quality and timeliness of account performance and decision support, and implement coordinated initiatives supporting QR commercial objectives

Required profile

• Bachelor's degree or equivalent
• At least 4 years of job-related experience
• Knowledge of GDS systems, ticketing and selling experience
• Legal right to live and work in Singapore