Senior Assistant Manager / Assistant Manager, Student Administration

About the role

Nanyang Technological University (NTU) Singapore's College of Computing and Data Science is looking for a Senior Assistant Manager / Assistant Manager to join the administrative team of its signature undergraduate scholar programme. The role is responsible for student outreach and recruitment, the smooth administration and operation of the programme, and supporting scholars throughout their academic journey.

Key responsibilities

• Course administration, timetabling and registration: oversee course registration, exam matters, class timetables, module allocation, internship and exchange placements, and fair distribution of teaching assignments.
• Examinations: coordinate exam schedules with faculty and other schools, manage pre- and post-exam processing (marks, reports, appeals, special consideration, awards and graduation).
• Programme management: work with the Academic Planning Team, check proposals for new programmes and curriculum changes, run masterclasses with external partners, set up overseas learning procedures, advise students and handle study-abroad applications, admission and scholarship applications.
• Outreach, publicity and admissions: design and run outreach events, produce recruitment content, and run the application, interview and selection workflow with the team lead.
• Student administration: organise workshops, mentorship and networking events, administer scholarships and housing, and run orientation and graduation processes.
• Other administration: set up scholarship disbursement, teaching claims and record-keeping within budget, prepare reports and audit/budget statements, and recommend process improvements.

Required profile

• Degree holder with at least 5 years of relevant experience, preferably in a higher-education institution.
• Ability to build a process or programme from scratch with minimal supervision.
• Good interpersonal skills, independent, analytical, proactive and adaptable to fast-paced environments.
• Advantageous: experience in outreach, admissions, mentorship or industry-partnership coordination.
• Able to mentor a junior colleague while acting as a primary executional resource.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); efficient use of Excel and macros.
• Ability to use software tools to optimise business processes.