Senior Assistant Manager, Operations (Business Development)

About the role

The Centre for Computational Technologies for Finance (CCTF) at NTU is looking for a Senior Assistant Manager, Operations (Business Development). Reporting to the Centre Manager, the incumbent leads the full range of operational, financial and administrative functions for the Centre's professional training programmes, ensuring seamless delivery, stakeholder engagement and regulatory compliance, while helping develop the Centre's training portfolio.

Key responsibilities

• Programme development: design training programmes aligned with industry needs, conduct market analysis and stakeholder engagement, run the programme lifecycle from concept to evaluation, and propose new initiatives and partnerships.
• Business development: build outreach plans to grow the customer base (corporate partners, government agencies, professionals), maintain relationships with C-suite clients, faculty and external collaborators, and drive customer satisfaction and retention.
• Operations and team coordination: oversee scheduling, logistics, resource planning and on-site delivery, supervise junior officers and interns, coordinate with trainers and vendors, and handle crisis resolution.
• Finance: prepare and oversee programme budgets, track revenue targets, perform variance analysis, and liaise with Finance on invoicing, vendor payments and grants.
• Governance and quality: ensure compliance with NTU policies, funding requirements and legal frameworks, champion data protection and PDPA, implement SOPs, and use data analytics and feedback to improve programmes.

Required profile

• Bachelor's degree in a relevant discipline, with substantial experience in programme management, business development or related fields.
• Experience in similar environments is an advantage.
• Self-starter, adaptable and able to multi-task in a fast-paced environment, working with a team and independently under tight deadlines.
• Good interpersonal and communication skills, detail-oriented and organised.
• Strong conceptual and analytical skills.
• Interest in blockchain and distributed ledger technologies is advantageous but not mandatory.