Senior Executive Assistant

About the role

JurongHealth Campus, part of the National University Health System (NUHS), is looking for a Senior Executive Assistant. The role covers statistical reporting on clinical operations and surgical outpatient (SOC) activities, administrative support for clinical operations, and purchase requisitions and inventory management.

Key responsibilities

• Prepare departmental statistical reports: SOC lead time, monthly OP day surgery, blue letters and direct access data, SOC attendance and no-show data, total turn-around time, source of referral, and utilization commentary reports.
• Compile monthly division and cluster reports (SOC KPI, lead time, no-show) and upload data to the cluster dashboard; assist the Head of Division in preparing the monthly SOC dashboard.
• Arrange ad-hoc operations administration such as room bookings and meetings, cross-cover admin support, collect and despatch SOC daily mail, and print and send daily no-show letters.
• Assist in sourcing quotations and raising purchase requisitions for central services, track capex and non-capex purchases, and help raise ePay and eSundry payments.
• Maintain 5S in stationery storage, look after equipment such as the copier, and keep an asset list for assigned clinics including IT hardware and medical equipment.
• Support outreach events such as public talks and carry out other assignments given by the reporting officer and department head.

Required profile

• Diploma in Healthcare Management, Health Services Administration, Business Administration, Public Health, Psychology, Social Sciences or a related discipline.
• 2 to 5 years of experience in healthcare operations, administration, project management or a related field; experience in a healthcare setting is an advantage.
• Strong analytical and problem-solving skills, able to interpret operational data and turn findings into actionable recommendations.
• Good project coordination and stakeholder management, and strong written and verbal communication.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Required skills

• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Experience with dashboard tools is an advantage.