Senior Executive Assistant, Pathology

About the role

The National University Hospital (NUH) is recruiting a Senior Executive Assistant for its Pathology department. The role supports efficient laboratory operations by managing specimen handling, billing processes and client relations, acting as an interface between the laboratory, external clients and internal stakeholders. It also contributes to financial performance, data integrity and professional development.

Key responsibilities

• Sort and send out reports and specimens
• Handle billing matters such as charge discrepancies, posting deposits and dropped charges
• Generate billing reports and submit the monthly billing report and weekly add-test and charges listing to external parties
• Track capex, operating and staff training budgets and other NUH-related funds
• Procure office supplies, lab equipment, consumables and stationery
• Process invoice payments, staff claims (e.g. travel, overtime) and other requests
• Coordinate staff training schedules and organise meetings and events
• Liaise with pathologists and external stakeholders on re-cut services and send-out tests, and handle grossing, enquiries, charging, feedback and complaints
• Maintain a good filing system, manage contracts and compile information or statistics as needed
• Scan, file and retrieve blocks and slides from in-house or off-site storage
• Manage professional development and external relations, and carry out other projects as directed by the supervisor

Required profile

• At least a diploma or more than 5 years of administration experience
• Responsive and able to work under pressure
• Customer service oriented, good interpersonal skills and a good team player

Required skills

• Good IT skills