Senior Key Account Manager, Grab for Business

About the role

Grab for Business is the B2B SaaS team within Grab, serving companies across Southeast Asia with business transportation, corporate food and package delivery and related services. It is looking for a Senior/Key Account Manager to grow its portfolio of top Singapore enterprise clients. You will manage a portfolio of Singapore companies, use data-backed insights to reach revenue goals and ensure client satisfaction, reporting to the Manager of Grab for Business (Singapore).

Key responsibilities

• Grow relationships with Singapore-based enterprise clients and use client and industry insights to pitch and cross-sell platform products to meet revenue targets.
• Prospect for new business, create opportunities and track performance against sales targets.
• Work with partners to meet consumer needs and performance goals.
• Maintain client connections, resolve issues and identify upselling opportunities.
• Use Salesforce CRM to run account-specific growth strategies and present data-driven insights.
• Create business plans that grow client performance and work on new projects and launches.
• Own sales administration, reporting and data analysis supporting the Grab for Business sales function.

Required profile

• Bachelor's degree.
• At least 5+ years of key account management experience in a B2B or SaaS environment with multinational clients.
• Track record of achieving sales targets and sustaining long-term client relationships.
• Experience engaging prospects and developing strategic approaches to client needs.

Required skills

• Proficiency in Salesforce CRM.
• In-depth data analysis to inform business strategy.
• Comfortable with data analysis tools.

What we offer

• Term life insurance and comprehensive medical insurance.
• GrabFlex benefits package tailored to individual needs.
• Parental and birthday leave, plus LASA volunteering leave.
• Confidential Grabber Assistance Programme.
• FlexWork arrangements such as differentiated hours.