Senior Manager, CHI - Collaborating Centres Support Office

About the role

The Centre for Healthcare Innovation (CHI) of National Healthcare Group (NHG) is looking for a Senior Manager for its Collaborating Centres' Support Office (CSO). Reporting to the Director, the incumbent supports and deputises the Director for the three collaborating centres: Centre for Allied Health and Pharmacy Excellence (CAPE), Centre for Asian Nursing Studies (CANS) and Centre for Health Activation (CHA). The role builds synergy across these centres, their industry partners and other NHG units.

Key responsibilities

• Co-lead the development and execution of an innovation roadmap and framework with the directors of CHA, CAPE and CANS, focusing on workforce transformation
• Synthesise knowledge management platforms and tools and prioritise workplans to map professional and community resources for knowledge translation
• Create thought leadership opportunities and partnerships, and take part in collective leadership discussions with senior management and partners
• Catalyse value-based outcomes and knowledge exchange at professional co-learning platforms, including initiatives on health literacy and behavioural health
• Lead the development of community enabling and patient education programmes, training curricula and learning tools for volunteers, caregivers, residents and healthcare professionals, including curriculum evaluation and up-skilling of volunteer carers
• Facilitate co-learning between healthcare professionals and patients, advocates, volunteers and caregivers, integrating patient voices into the innovation cycle
• Use research tools and health behavioural research methods to measure the impact of interventions, and build partnerships with research institutes, academia and community partners
• Lead the secretariat for quarterly Coordinating Centre Meetings, track workplans and milestones, and report progress to the Executive Director
• Identify funding programmes and partners for pilot health literacy programmes, and lead large-scale networking events and festivals within budget and timelines

Required profile

• At least five years of managerial experience in healthcare, social care and/or the government sector, including leading teams in a matrix reporting environment
• Degree in business, communications, social sciences, behavioural science, psychology, social anthropology or a related field is an advantage
• Experience in large-scale event management
• Able to work in a fast-paced environment under tight deadlines, with strong project management and organisational skills