Senior Manager (Special Project) - Active Ageing Centres

About the role

The Senior Manager (Special Project) supports the Public Agency's mission to foster community participation by providing governance oversight and operational coordination across three Chinatown Active Ageing Centres (AACs) and one Jalan Besar AAC. The role leads the development and implementation of operational processes, governance structures and oversight mechanisms needed to ensure service continuity, support the transition to a corporate outsourcing model and prepare for the eventual transfer of operations back to AIC.

Key responsibilities

• Establish and maintain governance frameworks across the three Chinatown AACs and Jalan Besar AAC, ensuring compliance with Financial Rules and Regulations, Government Instruction Manual requirements, AIC standards and other statutory requirements.
• Coordinate with HQ divisions (Legal Service, Grassroots Service, Internal Audit, Field Governance Office) on policy implementation, audit clearance and approvals for external agency agreements.
• Oversee financial controls, accounting practices, expenditure management and budget monitoring, and procurement and revenue contracting processes.
• Develop systems to track AIC KPIs, analyse variances and drive corrective actions; report performance, programme delivery and governance outcomes to AIC and PA management.
• Drive outreach to recruit and engage elderly residents, and build relationships with community stakeholders, partners, beneficiaries and volunteers.
• Coordinate governance, finance and compliance training for AAC staff and build operational capability across centres.
• Lead the development of processes for the outsourcing transition, oversee service provider performance, and plan the transfer of operations back to AIC, including knowledge transfer, risk management and operational readiness.

Required profile

• Minimum 3 years of experience in procurement and contract management, or governance and compliance, including complex procurement and outsourcing contracts.
• At least 3 years of supervisory experience with accountability for operational oversight, team management and delivery of outcomes.
• Experience in stakeholder engagement and multi-agency coordination.