Senior Sales Account Manager

About the role

Onto Innovation, a leader in process control for the semiconductor industry, is hiring a Senior Sales Account Manager. The role covers developing and executing sales strategies for assigned accounts, managing the full customer relationship, forecasting and commercial management, and coordinating with factory, applications, service and operations teams.

Key responsibilities

• Develop and run detailed sales strategies and action plans for each account, growing revenue while protecting corporate margin objectives.
• Manage the total customer relationship, including executive, technical, marketing, service and operations interactions, and proactively identify risks.
• Schedule and lead customer meetings, write detailed Sales Call Reports with action items, track action lists and close open issues.
• Deliver technical presentations at customer sites and support customer visits to Onto Innovation facilities.
• Act as the main point of contact for sales and service issues, resolving them quickly.
• Own the weekly sales forecast in Excel and SharePoint with a rolling six-month outlook, ensure accurate and timely quotes, and enter them into the revenue plan.
• Monitor receivables, support commercial negotiations, and manage Customer Purchase Agreements and amendments.
• Work with factory, applications, service and operations teams, and manage customer build configurations, including converting Engineering Authorization Requests into Bills of Materials.
• Maintain knowledge of the product portfolio, technology roadmap and competitive landscape, and prepare competitive presentation materials.

Required profile

• BS or MS degree in a science or engineering discipline.
• 10 years of recent experience in the semiconductor industry, with at least 5 years in semiconductor equipment sales; preferred 15 years and 5 years leading a sales organization in Metrology, Inspection and Lithography.
• Experience selling to leading semiconductor manufacturers and articulating high-value customer-specific solutions.
• Able to present to an executive-level audience and to travel more than 30% of the time.

Required skills

• Excel and SharePoint for forecasting.
• Strong verbal and written communication and relationship-management skills.
• Experience in complex, multi-stakeholder customer environments.

What we offer

• Competitive salary and a benefits package including health, dental, vision, life and disability insurance, PTO, a 401K plan with employer match and an Employee Stock Purchase Program.
• Health and wellness initiatives and a collaborative, inclusive workplace.